How much is shipping?
We use United States Postal Service for shipping. All charges are calculated based on current USPS rates according to size and weight. All orders outside the continental US will be billed and shipped standard ground.
Customers holding coupons or promotion codes for other ArtOfAMaryKnollSister offers may be required to provide the coupon or promotion code for those offers.
Due to the handmade nature of many of our items, not all will be available to ship quicker than 7 business days. Please refer to individual product pages for additional details.
How do I return or exchange an item I purchased?
Merchandise must be returned within 14 days from the day it was received in season. There will be a 10% restocking fee for merchandise received after 14 days.
Returned volume/bulk orders will be charged a 10% restocking fee.
Merchandise must be returned in new condition, unworn, unwashed, and resalable with original tags and packaging. If items are not received in resalable condition they will be returned at the customer’s expense.
Refunds will be given on merchandise only. Original shipping charges are non-refundable.
Shipping will be charged on all exchanges.
If we have sent an item(s) in error we will reimburse your return shipping expenses and replace the item(s) at no additional charge.
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