I placed an order online. When will I receive an order confirmation?
If you provided your email address when placing your order, we’ll send you an order confirmation by email, usually within a few hours. We also send a shipping notification email when your order ships.
Why do I have to pay sales tax on my order?
We are required to collect sales tax on orders shipping to any state where we have offices (currently only New York State).
What We Do to Protect Your Information
We use encryption technology to ensure the secure transmission of any personal information you provide while using this site online. All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you’re sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from “http” to “https” when you are transmitting information protected by SSL encryption. The “s” in “https” stands for “secure.”
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